including Airdrie, Cochrane, Canmore, Banff, Red Deer and the Bow valley areas
How are we different? If we can repair the problem, we'll let you know rather than quickly suggest a new tank!
The water heater and softener brands we install, and support are built to cope with Calgary’s hard water, severe weather, and high altitude.
All materials and products supplied by Water Heater Pro are covered by the manufacturer's own warranties. The duration of any warranty is dependent on the system type and manufacturer. Warranty durations between manufacturers can vary from 6 YEARS to 25 YEARS and are discussed at the time of estimating. Basic conditions of any warranty (such as recorded annual servicing) are highlighted at the time of install. Extended warranties will likely incur such conditions to remain valid.
Ask us about our 10 Years warranty packages, available on all Bradford White Tanks
Whenever necessary and appropriate, Water Heater Pro will contact manufacturers for its
customers regarding warranty issues and queries.
For your peace-of-mind, you will also have a TWO-YEAR WARRANTY on any defects arising from a faulty installation or repair works. (Unless otherwise agreed with the client at the time of installation). In the unlikely case of any defect arising from faulty installation or repair work occurring within the guarantee period, our customers are always treated as a priority and are dealt with at the earliest possible convenience. Problems which arise outside the company’s standard guarantee period may also be rectified free of charge, or at a partial charge, at the company’s discretion.
There are two main types of tank water heaters; gas and electric.
In a gas heater, a gas-operated flame at the bottom of the tank sends hot air up a chimney that runs through the centre of the heater. This chimney transfers heat to the water, and when you turn on the hot water tap, more cold water flows into the heater, moving hot water up the hot water pipe.
Electric water tanks work the same way in terms of water displacement, however their heating method is different. Electric heaters replace the central vent with heating elements that extend out into the water tank. Both styles of hot water heater also have a sacrificial anode that rusts faster than the material the hot water tank is made of, preventing rust from forming on the tank.