The water heater and softener brands we install, and support are built to cope with Calgary’s
hard water, severe weather, and high altitude.
All materials and products supplied by Water Heater Pro are covered by the manufacturer's own
warrantees. The duration of any warranty is dependent on the system type and manufacturer.
Warranty durations between manufacturers can vary from 6 YEARS to 25 YEARS and are discussed at
the time of estimating. Basic conditions of any warranty (such as recorded annual servicing) are
highlighted at the time of install. Extended warranties will likely incur such conditions to remain valid.
Whenever necessary and appropriate, Water Heater Pro will contact manufacturers for its
customers regarding warranty issues and queries.
For your peace-of-mind, you will also have a TWO-YEAR WARRANTY on any defects arising from
a faulty installation or repair works. (Unless otherwise agreed with the client at the time
of installation).
In the unlikely case of any defect arising from faulty installation or repair work occurring
within the guarantee period, our customers are always treated as a priority and are dealt
with at the earliest possible convenience. Problems which arise outside the company’s
standard guarantee period may also be rectified free of charge, or at a partial charge,
at the company’s discretion.
